Coordinator, Housing Facilities

Apply now Job no: 494516
Work type: Staff
Location: Big Rapids, MI 49307
Categories: Administrative

Position Title: Coordinator, Housing Facilities  
Location: Big Rapids (Main Campus)  
Advertised Salary: $47,000 - $52,000 plus a comprehensive benefits package  
FLSA: Exempt  
Temporary/Continuing:  Continuing  
Part-Time/Full-Time: Full-Time  
Union Group: N/A  
Term of Position: 12 Month  
At Will/Just Cause: Just Cause  
Summary of Position: The Coordinator of Housing Facilities will facilitate all maintenance, repair, renovation and key activities. Whereas university Facilities Management staff provides custodial and maintenance functions, this position will coordinate departmental needs as it relates to facilities specifically setting priorities, asset management, and other facility related activities.  
Position Type: Staff  
Required Education: Bachelor's Degree  
Required Work Experience: Five years of related work experience with two years specifically in facility management, work order management, or access control.  
Required Licenses and Certifications:    
Physical Demands:
  • Office Environment
  • Balancing
  • Bending
  • Carrying
  • Driving
  • Lifting
  • Moving
  • Pushing/Pulling
  • Reaching
  • Repetitive Movement
  • Sitting
  • Standing
  • Twisting
Additional Education/Experiences to be Considered: Master's Degree

Experience in project management; experience in developing, implementing and automating workflow processes; experience in higher education or similar industry.
Essential Duties/Responsibilities: Serve as the main communication channel between HRL and the Facilities Management department for all facility and grounds related items.

Process and track all FFE requests, work orders and purchase orders for housing related facility purchases or requests.

Reviews health, safety and cleanliness issues in all housing facilities, interacts with both housing and facilities team to facilitate corrective action.

Conduct regular walking and driving tours of all housing facilities and grounds; facilitate the appropriate action needed to address findings.

Submit, review, and track work orders to assure quality control and cost consistency. Prepare reports regarding work order completion and costs.

Work with facilities management and housing team to ensure buildings are ready for opening, closing, and programmatic needs. This includes room preparation, common area repair and cleaning, room/apartment/suite turnover such as painting, furniture replacement, and maintenance.

Provide subject matter expertise for facility related topics such as facilities maintenance best practices, safety, and accommodations within the halls, suites, and apartments.

Manage all key/lock/access control processes within housing including access control, key ordering, lock changes, key distribution, physical key security, key/access control audits, and communications with university facilities management locksmith shop and university IT.

Serve as the functional subject matter expert for the automated access control system.

Provide troubleshooting and assist in the resolution of facility, IT and related complaints that are routed through HRL. Prepare feedback for campus partners regarding customer satisfaction and quality of work in a report format each semester.

Responsible for maintaining department vehicles and golf carts.

Maintain an inventory all housing assets including vehicles, cell phones, furnishings, and equipment. Maintain a perpetual plan for maintenance, repair, and replacement for all assets.

Serve as a member of the HRL leadership team. This responsibility may include responding to escalated calls in the evenings and on weekends in an on-call rotation. This responsibility will include coming to campus as needed for situations such as fire, student health emergency, and facility emergencies. During major emergencies, all staff may be asked to report to campus.
Marginal Duties/Responsibilities: Represent the department, unit and division as a member of University committees as appropriate.

Other duties as assigned.
Skills and Abilities: Carries out responsibilities in accordance with University policies and applicable laws.

Report directly to the Director of Housing and Residence Life.

Support cultural diversity and sensitivity through the daily performance of duties and responsibilities. Be inclusive by being respectful of individual differences and well as opinions of those who are affected by decisions.

Use effective problem-solving and decision-making skills to find and implement solutions.

Ability to multi-task adjusting to multiple demands, shifting priorities, and unexpected events.
Accepting of new ideas and approaches to work.

Support the teaching and learning process; actively work to create and support a student-centered environment. Provide flexible, responsive and high-quality service to all students, staff and community members, and seeks continual improvement of current practices and procedures.

Accept responsibility and ownership for decisions, actions and outcomes.

Use effective oral, written and electronic communication skills that promote positive relationships and results.
Required Documents:
  • Cover Letter
  • Resume
  • Unofficial Transcript 1
Optional Documents:    
Special Instructions to Applicants: Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor's Degree.

Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.
Initial Application Review Date:
Open Until Position is Filled?: Yes  
Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University‚Äôs Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.  

Advertised: Eastern Daylight Time
Applications close:

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