Admissions Counselor

Apply now Job no: 494545
Work type: Staff
Location: Grand Rapids, MI 49503
Categories: Administrative

Position Title: Admissions Counselor  
Location: Grand Rapids (Kendall)  

92 - Kendall College of Art and Design

Advertised Salary: $38,000 - $42,000 commensurate with qualifications plus an excellent benefits package valued at approximately 40% of annual salary.  
FLSA: Exempt  
Temporary/Continuing:  Continuing  
Part-Time/Full-Time: Full-Time  
Union Group: N/A  
Term of Position: 12 Month  
At Will/Just Cause: At Will  
Summary of Position: Responsible for managing the relationship between Kendall College of Art and Design of Ferris State University (KCAD) and prospective students by helping them make an informed college choice. Responsibilities include regional and national travel, high school visits and presentations, prospective student interviews, portfolio reviews, general and academic advising for the registration of new students, and participation in both on/off campus recruitment events. The Admissions Counselor is the primary point of contact between the college and potential students. The Admissions Counselor assists the college in achieving yearly enrollment goals. The Admissions Counselor reports to the Assistant Director of Admissions Services.  
Position Type: Staff  
Required Education: Bachelor’s degree from an accredited college or university.  
Required Work Experience: Demonstrated successful customer relations experience. Demonstrated excellent computer experience.  
Required Licenses and Certifications:    
Physical Demands: Office environment, bending, carrying, reaching, sitting, twisting, lifting, pulling/pushing, standing, ability to drive for extended distances.  
Additional Education/Experiences to be Considered: Bachelor’s degree in visual arts or related field of study from an accredited college or university.
Demonstrated successful recruitment experience.
Working knowledge of Banner software.
Work experience using a Customer Relationship Management platform such as SalesForce or other platform.
Previous recruitment experience in a college or university setting.
Bilingual (English and Spanish speaking)
Essential Duties/Responsibilities: Manage an assigned recruiting territory.
Plan and manage the implementation of personal follow-up strategies with prospective students, applicants, educators, and other supporters.
Plan and execute travel in Michigan and out-of-state to make classroom presentations, counseling office visits and attend other recruitment events as assigned.
Represent the college at portfolio days, college fairs, college nights, and other recruitment activities as assigned.
Conduct portfolio reviews and critiques.
Attend appropriate college day/night programs, National Portfolio Days, and other enrollment opportunities/events
Counsel students and their supporters through the decision-making process including admissions requirements and process, housing, scholarships and financial aid opportunities, and campus life.
Plan and participate in all campus recruitment events.
Provide campus tours.
Perform extensive seasonal travel, including nights and weekends.
Be available to work evenings and weekends for Admissions events.
Use effective written correspondence and the associated tools to communicate with inquiries and applicants (social media platforms, email and CRM).
Serve as the initial advising counselor, recommending and referring students to support resources as well as registering new students (FTAIC, Transfer and Readmits).
Manage own recruitment expense reports and travel card per University policy and fiscal accountability.
Maintain confidentiality of designated information in accordance with FERPA.
Perform other duties as assigned.
Marginal Duties/Responsibilities: Work with other college offices such as Financial Aid, Academic Records, Communications, and Student Engagement.  
Skills and Abilities: Demonstrated commitment to diversity, equity, and inclusion.
Demonstrated ability to interact effectively in both counseling and public relations capacity with prospective students and the community.
Ability to think critically and solve complex problems.
Ability to work independently as well as collaboratively.
Organizational ability, high energy, and creative initiative.
Knowledge of the offerings of the college and an understanding of the mission and vision of the college.
Visual and verbal skills to evaluate student artwork/portfolios.
Knowledge of Apple products and software, and experience working with database systems.
Strong interpersonal skills including strong verbal and written communication skills required.
Successful candidates will have demonstrated experience in working with diverse populations, and supporting an inclusive and equitable community.
Willingness to work a flexible schedule that includes extended travel.
Valid driver’s license required, dependable transportation, and ability to drive for extended distances.
Required Documents:

Cover Letter


Unofficial Transcript 1(Required): Applicants must attach a copy of unofficial transcripts of degree as described in the Required Education section. Transcripts must include: Institution name, applicant name, date degree attained, and degree awarded. Finalist will be required to submit an official transcript. 

Optional Documents:    
Special Instructions to Applicants: Applicants selected for an interview will be required to submit 3 letters of reference.  
Initial Application Review Date:
October 25, 2021  
Open Until Position is Filled?: Yes  
Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.  

Advertised: Eastern Daylight Time
Applications close:

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