Assistant Director of Residential Programs and Services

Apply now Job no: 495651
Work type: Staff
Location: Big Rapids, MI 49307
Categories: Administrative

Position Title: Assistant Director of Residential Programs and Services  
Location: Big Rapids (Main Campus)  

51902 - Housing and Residence Life

Advertised Salary: $60,000; Salary commensurate with education, experiences, and other requirements. Comprehensive benefit package (health care, vacation, etc.); Live Off with possibility of Live on  
FLSA: Exempt  
Temporary/Continuing:  Continuing  
Part-Time/Full-Time: Full-Time  
Union Group: N/A  
Term of Position: 12 Month  
At Will/Just Cause: At Will  
Summary of Position: Provide primary responsibility for administration of the Residence Halls, Apartments, and Suites on campus. Provide leadership and supervision for residential programs and services. Assist with the development and implementation of comprehensive policies and procedures for housing operation on campus.  
Position Type: Staff  
Required Education: Bachelor’s degree in personnel administration, counseling, or related field.  
Required Work Experience: 3-5 years of work experience in housing and residence life with responsibilities which involved supervision (student or professional), corrective action, conflict resolution, and programming in a University setting.  
Required Licenses and Certifications: None  
Physical Demands:
  • Office Environment
  • Moving
  • Sitting
  • Repetitive Movement
  • Standing
Additional Education/Experiences to be Considered: Master’s degree in student affairs leadership or related field  
Essential Duties/Responsibilities: • Provide leadership of the residence hall, apartment, and suite system.
• Select, train, and supervise hall and community director staff.
• Develop and implement processes for effective response to crisis situations.
• Facilitate and participate in on-call rotation for crisis management.
• Provide supervision for desk operations.
• Direct professional staff recruitment initiatives.
• Coordinate Hall and Community Director involvement in support of other department/division operations and programs.
• Coordinate assessment initiatives for the department.
• Guide selection, training, and supervision of student hall staff.
• Provide guidance for residence hall staff and students.
• Serve as a referral agent to assure student needs are met.
• Develop and maintain RA Resource area and materials.
• Serve as a liaison to other offices including Office of Student Conduct.
• Develop, maintain, and supervise budget standards for individual residence hall operations.
• Serve as first appeal for off-campus requests, staff discipline, and student employment issues.
• Visit and inspect all on-campus living areas, monitor programming efforts, and facilitate staff meetings.
• Represent the department on special committees and meetings
• Assist with central office management.
• Assist with operations management, facilities management, enrollment initiatives, and marketing.
• Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.
• Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities: • Serve on University committees.
• Attend meetings, workshops, and conferences in absence of supervisor
• Guide the Residence Hall Association
• Assist in the ongoing revision and development of internal and external communications
Skills and Abilities: • Work with a diverse group of students, faculty, staff, and parents.
• Understand student development theory.
• Demonstrate communication skill including the ability to speak to large groups.
• Work collaboratively with other University and community constituencies.
• Demonstrated ability to supervisor and lead a diverse group of students and staff.
• Mediate conflict successfully.
• Use basic computer programs.
• Demonstrated commitment, experience and understanding for diversity, equity, and inclusion.
Required Documents:
  • Cover Letter
  • Resume
  • Unofficial Transcript 1
Optional Documents: None  
Special Instructions to Applicants: Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor’s degree in personnel administration, counseling, or related field.

Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.
Initial Application Review Date:
November 10th, 2023  
Open Until Position is Filled?: True  
Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.  

Advertised: Eastern Daylight Time
Applications close:

Back to search results Apply now Refer a friend

Returning Applicant?

Login to complete your application and/or apply for more positions.


Job Alerts

We'll send you an email when a position becomes available that matches your search criteria


Job search

Refine search

Work Type