| Position Title: |
Medical Records & Billing Specialist |
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| Location: |
Big Rapids (Main Campus) |
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| Department: |
36000 - Optometry Deans Office
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| Advertised Salary: |
$19.05 hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement |
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| FLSA: |
Non-Exempt |
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| Temporary/Continuing: |
Continuing |
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| Part-Time/Full-Time: |
Full-Time |
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| Union Group: |
Clerical-Technical Association (MEA-NEA) |
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| Term of Position: |
12 Month |
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| At Will/Just Cause: |
Just Cause |
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| Summary of Position: |
Provide independent office operational support for designated health care office in a manner that is compliant with HIPAA and other medical related policies and regulations. Responsible for completeness of patients’ medical records, and student records including the coordination and scheduling of student appointments, testing and medical referrals as assigned. Prepare and process insurance and patient billings. Duties may vary depending on which medical office employee is assigned and duties shown below may not be applicable to every employee in this classification. |
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| Position Type: |
Staff |
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| Required Education: |
Associate’s degree in the field of Medical Assisting, Health Information Technology, Medical Records and/or Medical Secretary. In lieu of education, 4 years of related work experience with coursework in medical terminology may be acceptable.
The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. |
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| Required Work Experience: |
One year of full-time demonstrated work experience in a position such as Medical Secretary, Medical Assistant or Health Information Technologist/Technician in a medical office setting similar to the position. May be required to possess work experience in medical billing and insurance. |
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| Required Licenses and Certifications: |
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| Physical Demands: |
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| Additional Education/Experiences to be Considered: |
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| Essential Duties/Responsibilities: |
1. Enter necessary information into the computer, using appropriate system.
2. Coordinate and prepare medical billings to individual patients, agencies (such as Medicare and Medicaid) and/or insurance companies.
3. Conduct billing audits related to various insurance companies, Medicare, Medicaid, etc as required.
4. Review charts for quality assurance, utilization review, release of information, Work with various insurance companies on billing problems.
5. Maintain CBCS Credit Bureau patient accounts. Determine which accounts are to be sent to collections at the appropriate time. Notify CBCS Credit Bureau of all payments received at University Eye Center, document notifications and payments in our software.
6. Assist dispensary with insurance verifications and insurance authorizations.
7. Assist credentialing physicians, trouble shoot contact representatives.
8. Perform a variety of office support/clerical functions such as answer phones, scheduling patients, checking patients in/out, and running credit card payments, etc. Including corresponding with patients and fielding billing questions.
9. Maintain filing system and files, referral system for doctors, clinics and hospitals, various logs and appointment book.
10. Recommend changes in processes and procedures relating to assigned responsibilities.
11. Independently answer questions, resolve issues, etc.
12. Reports directly to assigned supervisor. Responsible for maintaining the confidentiality information.
13. Carries out responsibilities in accordance with University policies and applicable laws.
14. Any other duties assigned within the position classification area.
15. Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.
16. Support, promote, and develop University student enrollment and retention initiatives. |
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| Marginal Duties/Responsibilities: |
Perform routine functions normally accomplished by other support employee(s) in their absence. |
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| Skills and Abilities: |
1. Maintain a quality and confidential working relationship with a diverse student population, faculty, staff and community.
2. Plan, organize and make sound judgment.
3. Communicate effectively both orally and in writing.
4. Maintain current knowledge of federal & state medical billing issues and procedures.
5. Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds. |
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| Required Documents: |
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| Optional Documents: |
Unofficial Transcript 1 (if applicable) |
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| Special Instructions to Applicants: |
Unofficial Transcript 1 (Optional): Applicants who have completed college coursework or attained a degree must attach a copy of unofficial transcript. Transcript must include: Institution name, applicant name, date degree attained, degree awarded Finalist will be required to submit an official transcript.
If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education and attach that justification in lieu of the transcript.
The anticipated start date of this position is July 2024. However, this is an estimated date and can be revised if needed. |
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Initial Application Review Date:
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June 28, 2024 |
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| Open Until Position is Filled?: |
Yes |
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Posting Close Date:
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| EEO Statement: |
Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement. |
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