| Position Title: |
Secretary Level 2 |
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| Location: |
Big Rapids (Main Campus) |
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| Department: |
40700 - EIO Administration
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| Advertised Salary: |
$17.69-$22.25; Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement. |
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Benefits:
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Please see the following link for a list of benefits offered with this position.
Clerical Tech Association (CTA)
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| FLSA: |
Non-Exempt |
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| Temporary/Continuing: |
Continuing |
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| Part-Time/Full-Time: |
Full-Time |
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| Union Group: |
Clerical-Technical Association (MEA-NEA) |
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| Term of Position: |
12 Month |
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| At Will/Just Cause: |
Just Cause |
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| Summary of Position: |
• Provide reliable and professional administrative support to the Extended and International Operations dean's office in Big Rapids, MI.
• Responsibilities include; student interactions, receptionist duties, clerical tasks, and bookkeeping.
• This full-time, on-site position, operates in a professional office environment with a standard work schedule of Monday through Friday, 8:00 AM to 5:00 PM.
• The anticipated start date for this position is June 2025. However, this is an estimated date and can be revised if needed. |
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| Position Type: |
Staff |
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| Required Education: |
• Satisfactory completion of two years college or equivalent technical training or business/technical schooling.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Any equivalent combination of college education, training, and experience which provides the required knowledge, skills, and abilities may be considered.
• Equivalency for education is two years of work experience equals one year of education. |
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| Required Work Experience: |
• Two years full-time secretarial work experience to include bookkeeping, supervisory responsibility, and public contact.
• Two years part-time is equivalent to one year full-time. |
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| Required Licenses and Certifications: |
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| Physical Demands: |
- Office Environment
- Carrying
- Moving
- Sitting
- Lifting
- Repetitive movement
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| Additional Education/Experiences to be Considered: |
• Experience working in a higher education environment.
• Experience working with computerized student record/large database management systems. |
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| Essential Duties/Responsibilities: |
• Perform all duties outlined in the Secretary Level 1 position description.
• Greet and assist students, faculty, staff, and visitors in a professional and friendly manner.
• Manage incoming calls, emails, respond to inquiries, and handle general office and receptionist tasks that includes; information collation, distribution, multi-line phone management, message taking, and meeting scheduling.
• Independently perform and coordinate administrative support functions, focusing on specialized areas of university services.
• Provide excellent customer service through clear communication and responsive support.
• Investigate, develop, recommend, implement, and update university procedures related to specific functions.
• Demonstrate an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff, and community members.
• Support, promote, and develop university student enrollment and retention initiatives.
• Coordinate workflow and daily operations as assigned.
• Handle confidential information with discretion and assist colleagues and customers with sensitive matters.
• Maintain accurate and comprehensive records of student interactions.
• Assist with the training and supervision of student employees and lower-level bargaining unit staff, as assigned.
• Utilize various database tools to input, retrieve, maintain, analyze, and interpret data.
• Support and coordinate special FSU programs and activities, including developing invitation lists, booking rooms and catering, and arranging program logistics.
• Carry out responsibilities in accordance with university policies and applicable laws and regulations.
• Maintain confidentiality of designated information.
• Report to the immediate supervisor as assigned.
• Any other duties assigned within the position classification area. |
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| Marginal Duties/Responsibilities: |
• Participate in relevant committees and attend meetings as needed.
• Provide backup and assistance for other positions and perform routine office support duties.
• Be cross-trained in other specialized areas within the office.
• Participate in appropriate professional development and training activities. |
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| Skills and Abilities: |
• Communicate effectively with a diverse customer base.
• Meet deadlines while demonstrating strong organizational and analytical skills.
• Operate a variety of office machines and equipment efficiently.
• Accurately perform mathematical calculations and advanced bookkeeping, accounting, and record keeping tasks with attention to detail.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Plan, organize, and make sound decisions using good judgment.
• Stay informed and maintain up-to-date knowledge of specialized terminology and regulations.
• Proficiently use computer software, mainframe programs, and related systems.
• Interview, hire, direct, and train lower-level employees as needed.
• Apply proper grammar, spelling, punctuation, and formatting to ensure clear and professional communication. |
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| Required Documents: |
- Cover Letter
- Resume
- Unofficial Transcript 1
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| Optional Documents: |
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| Special Instructions to Applicants: |
• Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of an unofficial transcript(s) showing a minimum of 60 earned college credits, if applicable. If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education and attach that justification in lieu of the transcript.
• Transcript must include: Institution name, applicant name, date degree attained, degree awarded.
• Finalist will be required to submit an official transcript (if applicable). |
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Initial Application Review Date:
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April 9, 2025 |
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| Open Until Position is Filled?: |
Yes |
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Posting Close Date:
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| EEO Statement: |
Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement. |
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Click here to learn more about working at FSU and KCAD. |
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