Optometry Clinic

The University Eye Center Front Desk Administrative Support position will support the daily operations of the University Eye Center by providing exceptional front-desk service, managing clerical tasks, and maintaining accurate patient records. This role is responsible for greeting and checking in patients, handling phone calls, scanning and filing documents, and ensuring compliance with HIPAA regulations. The Administrative Assistant plays a key role in creating a welcoming and professional environment for patients and staff alike.

• Pre-Optometry/Health Professions degree track.
• A solid understanding of HIPAA privacy regulations is required to ensure the confidentiality and security of patient information.
• Good communication and customer service skills.
• Recommended to be detail-oriented, well-organized, and capable of managing multiple tasks efficiently.

• Greet patients as they enter the UEC
• Utilize the electronic health record (EHR) to check in patients including obtaining necessary demographic information, medical and vision insurance, and other necessary information
• Make copies of required forms for the check-in process
• ensure all stations are stocked Print, scan and fax patient documents