Recent Jobs - Ferris State University

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Position	Location	Closes
Adjunct Instructor - HVACR	Big Rapids, MI 49307
The College of Engineering and Technology at Ferris State University invites applications for Adjunct Instructor positions in the Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) program. We seek a diverse pool of highly qualified individuals who are passionate about teaching and preparing the next generation of skilled HVACR technicians and industry professionals. Adjunct instructors may teach courses across a variety of HVACR-related disciplines, including residential and commercial HVAC systems, refrigeration, controls and automation, electrical fundamentals, system design, installation practices, diagnostics and troubleshooting, preventive maintenance, energy management, building systems, and emerging technologies within the industry. Ferris State University is committed to providing career-oriented, hands-on education that prepares students for successful careers and lifelong learning. Faculty members play a vital role in creating meaningful educational experiences that connect classroom learning with real-world application. The anticipated start dates for these positions are August 2026 at the earliest and January 2027 at the latest. Appointments are made on a semester-by-semester basis, contingent upon program needs, enrollment, and available funding. Courses are to be taught in person on one of Ferris State University's Campuses or approved FSU sites.
Adjunct Instructor - Mathematics	Big Rapids, MI 49307	9 Jul 2027
The Mathematics Department at Ferris State University seeks instructors for one or more math courses on a semester-by-semester basis. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. This posting is used for face-to-face and/or online instruction. For in-person or hybrid teaching positions, candidates must reside in Michigan after being accepted for employment. Courses are to be taught in person at Ferris State University’s Big Rapids campus. The candidate(s) selected for the position must reside in Michigan after acceptance of employment. The anticipated start date will be August 2026 or January 2027. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Adjunct Instructor - Plastics	Big Rapids, MI 49307	10 Feb 2027
The College of Engineering Technology at Ferris State University is seeking a pool of qualified applicants to teach one or more courses in the following degree programs: Plastics & Polymer Engineering Technology AAS and Plastics Engineering Technology BS. Courses assigned may be lectures or labs and may be face-to-face, blended, or online. A focus on student success, safety, and the use of current technology is expected. Regular office hours are also expected. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date for this position is August 2026 at the earliest, and January 2027 at the latest. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Adjunct Instructor HVACR (Out of State)	Multiple Locations	10 Feb 2027
The College of Engineering and Technology at Ferris State University invites applications for Adjunct Instructor positions in the Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) program. We seek a diverse pool of highly qualified individuals who are passionate about teaching and preparing the next generation of skilled HVACR technicians and industry professionals. Adjunct instructors may teach courses across a variety of HVACR-related disciplines, including residential and commercial HVAC systems, refrigeration, controls and automation, electrical fundamentals, system design, installation practices, diagnostics and troubleshooting, preventive maintenance, energy management, building systems, and emerging technologies within the industry. Candidates should possess expertise in one or more areas of HVACR systems, installation, service, maintenance, controls, or related technical fields and demonstrate a commitment to student success through applied, hands-on learning experiences. Ferris State University is committed to providing career-oriented, hands-on education that prepares students for successful careers and lifelong learning. Faculty members play a vital role in creating meaningful educational experiences that connect classroom learning with real-world application. Appointments are made on a semester-by-semester basis, contingent upon program needs, enrollment, and available funding. The anticipated start dates for these positions are August 2026 at the earliest and January 2027 at the latest. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught 100% online
Adjunct Instructor- Material Sciences Technology	Big Rapids, MI 49307	10 Feb 2027
The School of Design and Manufacturing invites applications for an adjunct faculty position in the Materials Science and Technology (MATL) program. This position requires teaching undergraduate-level lectures and laboratory coursework in a "hands-on" academic environment. To facilitate this, adjunct faculty are expected to be student-oriented and able to integrate practical experience and current technology into the learning environment. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date for this position is August 2026 at the earliest, and January 2027 at the latest. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Clinical Faculty (Non-Tenure) - Dental Hygiene	Big Rapids, MI 49307
The College of Health Professions invites applications for two full-time, non-tenure-track clinical faculty positions to provide technical assistance and ongoing support for students across laboratories and clinical teaching, including oversight of direct patient care and experiential learning environments, for 30 hours per week. Responsibilities will extend beyond course instruction by an additional 10 hours per week to include student mentoring, one-on-one and small-group engagement, assessment activities, community and clinical partner engagement, travel associated with experiential sites, and curriculum continuity. These are 9-month positions with an anticipated start date of August 2026; however, this estimate may be revised if needed. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Custodian	Big Rapids, MI 49307
Perform custodial duties independently or as part of a team, as assigned, maintaining a high standard of cleanliness. M-F, 5:00 pm – 1:30 am. Required: High school diploma or GED equivalency.
Dishmachine Operator	Big Rapids, MI 49307
A position classified as Dishmachine Operator is available with Dining Services at The Quad Cafe. The normal working hours are 6:00 am - 2:30pm Monday - Friday. Days off are Saturday and Sunday. This is a 9-month position. However, the employee may be required to work other times, including days/evenings and/or weekends. If required by job duties, the employee must be able to fulfill the University’s requirements concerning the issuance and use of University keys. Personnel who possess the special qualifications and training necessary for this position may apply. Provide food service support by cleaning, operating, and maintaining dishes, pots, pans, utensils, dish carts, dish room, and equipment. Required: High school diploma or GED equivalency.
Food Service Worker	Big Rapids, MI 49307
A Food Service Worker position is available with Dining Services at the Quad Café. The normal working hours are 6:00 a.m. to 2:30 p.m., Monday through Friday. Days off are Saturday and Sunday. This position will begin on August 2, 2026. The employee may be required to work other times, including evenings and/or weekends. If required by job duties, the employee must be able to fulfill the University’s requirements concerning the issuance and use of University keys. Provide food services support by preparing and serving food, waiting on customers, and maintaining the assigned area. Personnel who possess the special qualifications and training necessary for this position may apply. This is an AFSCME bargaining unit position.
Radiography Lab Assistant (Part time)	Big Rapids, MI 49307	10 Feb 2027
The College of Health Professions seeks a part-time Radiography Lab Assistant to assist Radiography program faculty in the laboratory setting for up to 28 hours per week during student sessions. Some evenings may be required. The anticipated date for this position is August of 2026 at the earliest and January of 2027 at the latest; however, this is an estimate and may be revised if needed.
Lecturer- Mathematics - 3-year appointment	Big Rapids, MI 49307
The Mathematics Department at Ferris State University seeks applications for a three-year adjunct lecturer teaching position. This position will collaborate on developmental education initiatives and teach courses in the quantitative reasoning sequence. The successful candidate must demonstrate excellence in teaching, the ability to work effectively with both faculty colleagues and students, and participation in other academically significant functions. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The start date of this position is August 2026. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Public Service Officer Lev. II (Student Position)	Big Rapids, MI 49307	1 Dec 2026
Are you pursuing a career in criminal justice? If so, this position may be your opportunity to gain knowledge and experience within this field.
OMSS Student Assistant (Student Position)	Big Rapids, MI 49307	31 Jul 2026
Are you interested in developing your professional skills that will be transferable to your chosen field? If so, the OMSS is seeking a student to assist them in clerical, event, or graphic design.
Lecturer Adjunct - Chemistry - 2 year appointment	Big Rapids, MI 49307
The Physical Sciences Department at Ferris State University seeks applicants for a non-tenure track chemistry lecturer position. The successful candidate will teach lectures and labs for courses including organic chemistry, general (introductory) chemistry, and/or biochemistry. Courses are to be taught in person on one of Ferris State's sites. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. Courses are to be taught in person on one of Ferris State University's Campuses or approved FSU sites. The candidate(s) selected for the position must reside in Michigan after acceptance of employment and will perform duties at a Ferris site. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F-1 EADs, OPT, H-1 B, etc. The start date of this position is August 2026.
Adjunct Instructor - Medical Laboratory Science - Immunohematology Instruction	Big Rapids, MI 49307	10 Feb 2027
Primary responsibilities include providing classroom and lab instruction in the medical laboratory science program; maintaining regularly posted office hours at times convenient for students; participating in program meetings; and developing and maintaining skills in a variety of teaching/learning methodologies, including online course instruction. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date of this position is August 2026 at the earliest and January 2027 at the latest.
Adjunct Instructor - Construction Management	Big Rapids, MI 49307	10 Feb 2027
We are seeking adjunct faculty to teach one course or a variety of courses, in one or more of the following degree programs: Building Construction Technology AAS, and Construction Management BS. In addition to the more common topics associated with the degree programs, experience in construction, surveying, construction finance, construction law, and virtual design and construction will be considered. Assignments may be lectures or labs; face-to-face, blended, or online; in Big Rapids. A focus on student success, office hours, and the use of current technology is expected. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date for this position is August 2026 at the earliest, and January 2027 at the latest.
Custodian	Big Rapids, MI 49307
Perform custodial duties independently or as part of a team, as assigned, maintaining a high standard of cleanliness. This custodial position is T-Sa, 10:30 pm - 7:00 am. May be required to work overtime and/or weekends. Required: High school diploma or GED equivalency.
Custodian	Big Rapids, MI 49307
Perform custodial duties independently or as part of a team, as assigned, maintaining a high standard of cleanliness. This position is M-F, 5:00 pm – 1:30 am. Required: High school diploma or GED equivalency.
Digital Marketing Specialist	Big Rapids, MI 49307
Reporting to the Director of Digital Experience, the Digital Marketing Specialist, Web Content is responsible for developing and maintaining engaging, search-optimized website content that supports Ferris State University’s marketing and enrollment efforts. This role collaborates across departments to manage web updates, oversee academic program landing pages, and support internal communications. They also play a critical role in Search Engine Optimization (SEO) strategy, keyword tracking, and organic content development to improve search rankings and user engagement. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F-1 EADs, OPT, H-1 B, etc.
Manager - Service Desk	Big Rapids, MI 49307
The Service Desk Manager leads and advances service desk operations in a higher education environment, aligned with the HDI Support Center Maturity Model and leveraging the Team Dynamix IT Service Management (ITSM) platform. This role oversees several full-time employees and numerous part-time student employees. The manager is responsible for the walk-up service desk, contact center, ITSM workflows, knowledge management, and hardware repair services supporting faculty, staff, and students. The position emphasizes service quality, operational efficiency, staff and student development, data-driven decision-making, and continuous service improvement. This is a highly visible area of ITS and a highly customer service-driven team. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F-1 EADs, OPT, H-1 B, etc.

More Jobs 104

Expression of Interest

Current Opportunities

Position	Location	Closes
Adjunct Instructor - HVACR	Big Rapids, MI 49307
The College of Engineering and Technology at Ferris State University invites applications for Adjunct Instructor positions in the Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) program. We seek a diverse pool of highly qualified individuals who are passionate about teaching and preparing the next generation of skilled HVACR technicians and industry professionals. Adjunct instructors may teach courses across a variety of HVACR-related disciplines, including residential and commercial HVAC systems, refrigeration, controls and automation, electrical fundamentals, system design, installation practices, diagnostics and troubleshooting, preventive maintenance, energy management, building systems, and emerging technologies within the industry. Ferris State University is committed to providing career-oriented, hands-on education that prepares students for successful careers and lifelong learning. Faculty members play a vital role in creating meaningful educational experiences that connect classroom learning with real-world application. The anticipated start dates for these positions are August 2026 at the earliest and January 2027 at the latest. Appointments are made on a semester-by-semester basis, contingent upon program needs, enrollment, and available funding. Courses are to be taught in person on one of Ferris State University's Campuses or approved FSU sites.
Adjunct Instructor - Mathematics	Big Rapids, MI 49307	9 Jul 2027
The Mathematics Department at Ferris State University seeks instructors for one or more math courses on a semester-by-semester basis. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. This posting is used for face-to-face and/or online instruction. For in-person or hybrid teaching positions, candidates must reside in Michigan after being accepted for employment. Courses are to be taught in person at Ferris State University’s Big Rapids campus. The candidate(s) selected for the position must reside in Michigan after acceptance of employment. The anticipated start date will be August 2026 or January 2027. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Adjunct Instructor - Plastics	Big Rapids, MI 49307	10 Feb 2027
The College of Engineering Technology at Ferris State University is seeking a pool of qualified applicants to teach one or more courses in the following degree programs: Plastics & Polymer Engineering Technology AAS and Plastics Engineering Technology BS. Courses assigned may be lectures or labs and may be face-to-face, blended, or online. A focus on student success, safety, and the use of current technology is expected. Regular office hours are also expected. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date for this position is August 2026 at the earliest, and January 2027 at the latest. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Adjunct Instructor HVACR (Out of State)	Multiple Locations	10 Feb 2027
The College of Engineering and Technology at Ferris State University invites applications for Adjunct Instructor positions in the Heating, Ventilation, Air Conditioning, and Refrigeration (HVACR) program. We seek a diverse pool of highly qualified individuals who are passionate about teaching and preparing the next generation of skilled HVACR technicians and industry professionals. Adjunct instructors may teach courses across a variety of HVACR-related disciplines, including residential and commercial HVAC systems, refrigeration, controls and automation, electrical fundamentals, system design, installation practices, diagnostics and troubleshooting, preventive maintenance, energy management, building systems, and emerging technologies within the industry. Candidates should possess expertise in one or more areas of HVACR systems, installation, service, maintenance, controls, or related technical fields and demonstrate a commitment to student success through applied, hands-on learning experiences. Ferris State University is committed to providing career-oriented, hands-on education that prepares students for successful careers and lifelong learning. Faculty members play a vital role in creating meaningful educational experiences that connect classroom learning with real-world application. Appointments are made on a semester-by-semester basis, contingent upon program needs, enrollment, and available funding. The anticipated start dates for these positions are August 2026 at the earliest and January 2027 at the latest. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught 100% online
Adjunct Instructor- Material Sciences Technology	Big Rapids, MI 49307	10 Feb 2027
The School of Design and Manufacturing invites applications for an adjunct faculty position in the Materials Science and Technology (MATL) program. This position requires teaching undergraduate-level lectures and laboratory coursework in a "hands-on" academic environment. To facilitate this, adjunct faculty are expected to be student-oriented and able to integrate practical experience and current technology into the learning environment. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date for this position is August 2026 at the earliest, and January 2027 at the latest. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Clinical Faculty (Non-Tenure) - Dental Hygiene	Big Rapids, MI 49307
The College of Health Professions invites applications for two full-time, non-tenure-track clinical faculty positions to provide technical assistance and ongoing support for students across laboratories and clinical teaching, including oversight of direct patient care and experiential learning environments, for 30 hours per week. Responsibilities will extend beyond course instruction by an additional 10 hours per week to include student mentoring, one-on-one and small-group engagement, assessment activities, community and clinical partner engagement, travel associated with experiential sites, and curriculum continuity. These are 9-month positions with an anticipated start date of August 2026; however, this estimate may be revised if needed. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Custodian	Big Rapids, MI 49307
Perform custodial duties independently or as part of a team, as assigned, maintaining a high standard of cleanliness. M-F, 5:00 pm – 1:30 am. Required: High school diploma or GED equivalency.
Dishmachine Operator	Big Rapids, MI 49307
A position classified as Dishmachine Operator is available with Dining Services at The Quad Cafe. The normal working hours are 6:00 am - 2:30pm Monday - Friday. Days off are Saturday and Sunday. This is a 9-month position. However, the employee may be required to work other times, including days/evenings and/or weekends. If required by job duties, the employee must be able to fulfill the University’s requirements concerning the issuance and use of University keys. Personnel who possess the special qualifications and training necessary for this position may apply. Provide food service support by cleaning, operating, and maintaining dishes, pots, pans, utensils, dish carts, dish room, and equipment. Required: High school diploma or GED equivalency.
Food Service Worker	Big Rapids, MI 49307
A Food Service Worker position is available with Dining Services at the Quad Café. The normal working hours are 6:00 a.m. to 2:30 p.m., Monday through Friday. Days off are Saturday and Sunday. This position will begin on August 2, 2026. The employee may be required to work other times, including evenings and/or weekends. If required by job duties, the employee must be able to fulfill the University’s requirements concerning the issuance and use of University keys. Provide food services support by preparing and serving food, waiting on customers, and maintaining the assigned area. Personnel who possess the special qualifications and training necessary for this position may apply. This is an AFSCME bargaining unit position.
Radiography Lab Assistant (Part time)	Big Rapids, MI 49307	10 Feb 2027
The College of Health Professions seeks a part-time Radiography Lab Assistant to assist Radiography program faculty in the laboratory setting for up to 28 hours per week during student sessions. Some evenings may be required. The anticipated date for this position is August of 2026 at the earliest and January of 2027 at the latest; however, this is an estimate and may be revised if needed.
Lecturer- Mathematics - 3-year appointment	Big Rapids, MI 49307
The Mathematics Department at Ferris State University seeks applications for a three-year adjunct lecturer teaching position. This position will collaborate on developmental education initiatives and teach courses in the quantitative reasoning sequence. The successful candidate must demonstrate excellence in teaching, the ability to work effectively with both faculty colleagues and students, and participation in other academically significant functions. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The start date of this position is August 2026. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future.
Public Service Officer Lev. II (Student Position)	Big Rapids, MI 49307	1 Dec 2026
Are you pursuing a career in criminal justice? If so, this position may be your opportunity to gain knowledge and experience within this field.
OMSS Student Assistant (Student Position)	Big Rapids, MI 49307	31 Jul 2026
Are you interested in developing your professional skills that will be transferable to your chosen field? If so, the OMSS is seeking a student to assist them in clerical, event, or graphic design.
Lecturer Adjunct - Chemistry - 2 year appointment	Big Rapids, MI 49307
The Physical Sciences Department at Ferris State University seeks applicants for a non-tenure track chemistry lecturer position. The successful candidate will teach lectures and labs for courses including organic chemistry, general (introductory) chemistry, and/or biochemistry. Courses are to be taught in person on one of Ferris State's sites. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. Courses are to be taught in person on one of Ferris State University's Campuses or approved FSU sites. The candidate(s) selected for the position must reside in Michigan after acceptance of employment and will perform duties at a Ferris site. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F-1 EADs, OPT, H-1 B, etc. The start date of this position is August 2026.
Adjunct Instructor - Medical Laboratory Science - Immunohematology Instruction	Big Rapids, MI 49307	10 Feb 2027
Primary responsibilities include providing classroom and lab instruction in the medical laboratory science program; maintaining regularly posted office hours at times convenient for students; participating in program meetings; and developing and maintaining skills in a variety of teaching/learning methodologies, including online course instruction. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date of this position is August 2026 at the earliest and January 2027 at the latest.
Adjunct Instructor - Construction Management	Big Rapids, MI 49307	10 Feb 2027
We are seeking adjunct faculty to teach one course or a variety of courses, in one or more of the following degree programs: Building Construction Technology AAS, and Construction Management BS. In addition to the more common topics associated with the degree programs, experience in construction, surveying, construction finance, construction law, and virtual design and construction will be considered. Assignments may be lectures or labs; face-to-face, blended, or online; in Big Rapids. A focus on student success, office hours, and the use of current technology is expected. This is a pooled position. One or more applicants may be hired as needed to teach classes on a semester-by-semester basis. Courses are to be taught in person on one of Ferris State University's Campuses. The candidate(s) selected for the position must reside in Michigan by the first day of employment and will perform duties at a Ferris site. The anticipated start date for this position is August 2026 at the earliest, and January 2027 at the latest.
Custodian	Big Rapids, MI 49307
Perform custodial duties independently or as part of a team, as assigned, maintaining a high standard of cleanliness. This custodial position is T-Sa, 10:30 pm - 7:00 am. May be required to work overtime and/or weekends. Required: High school diploma or GED equivalency.
Custodian	Big Rapids, MI 49307
Perform custodial duties independently or as part of a team, as assigned, maintaining a high standard of cleanliness. This position is M-F, 5:00 pm – 1:30 am. Required: High school diploma or GED equivalency.
Digital Marketing Specialist	Big Rapids, MI 49307
Reporting to the Director of Digital Experience, the Digital Marketing Specialist, Web Content is responsible for developing and maintaining engaging, search-optimized website content that supports Ferris State University’s marketing and enrollment efforts. This role collaborates across departments to manage web updates, oversee academic program landing pages, and support internal communications. They also play a critical role in Search Engine Optimization (SEO) strategy, keyword tracking, and organic content development to improve search rankings and user engagement. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F-1 EADs, OPT, H-1 B, etc.
Manager - Service Desk	Big Rapids, MI 49307
The Service Desk Manager leads and advances service desk operations in a higher education environment, aligned with the HDI Support Center Maturity Model and leveraging the Team Dynamix IT Service Management (ITSM) platform. This role oversees several full-time employees and numerous part-time student employees. The manager is responsible for the walk-up service desk, contact center, ITSM workflows, knowledge management, and hardware repair services supporting faculty, staff, and students. The position emphasizes service quality, operational efficiency, staff and student development, data-driven decision-making, and continuous service improvement. This is a highly visible area of ITS and a highly customer service-driven team. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F-1 EADs, OPT, H-1 B, etc.

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