| Position Title: |
Application Administrator II |
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| Location: |
Big Rapids (Main Campus) |
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| Department: |
54000 - Information Technology Services
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| Advertised Salary: |
$57,000 with comprehensive benefit package (health care, vacation, etc.) |
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| FLSA: |
Exempt |
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| Temporary/Continuing: |
Continuing |
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| Part-Time/Full-Time: |
Full-Time |
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| Union Group: |
N/A |
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| Term of Position: |
12 Month |
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| At Will/Just Cause: |
Just Cause |
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| Summary of Position: |
Configures, integrates, administers, and provides advanced support of highly complex applications or services with many users. Anticipates issues and devises resolution methodology to support the business operations of the institution. |
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| Position Type: |
Staff |
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| Required Education: |
Bachelor’s degree in Computer Information Systems or related field. |
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| Required Work Experience: |
At least two years in a business analyst or similar position. |
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| Required Licenses and Certifications: |
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| Physical Demands: |
- Office environment
- Bending
- Carrying
- Moving
- Reaching
- Sitting
- Climbing
- Driving
- Lifting
- Pulling/Pushing
- Standing
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| Additional Education/Experiences to be Considered: |
Master’s degree in information systems or related field. Experience in higher education preferred. |
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| Essential Duties/Responsibilities: |
Creates and updates access permissions to maintain application security through user profile management.
Monitors and maintains performance metrics for application features and recommends and takes corrective/preventive actions.
Troubleshoots hardware, software, and system problems and resolves issues and questions by working with vendors.
Participates in the evaluation of vendor software releases and impact.
Coordinates and monitors updates and the installation of upgrades and patches.
Recommends application enhancements or changes that may involve custom design, integrations, and third-party products.
Participates in the design, development, and implementation of test and production objects. Defines user requirements and performs configuration, change management, and testing activities.
Develops and maintains documentation related to the system. Communicates system enhancement or changes as needed.
Plans and directs staff implementation of small to medium technical projects related to system as needed.
Regularly communicates with internal leadership to assess efficacy of system and discuss improvements and new features.
Any other duties assigned within the position classification area.
Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members. |
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| Marginal Duties/Responsibilities: |
Work closely with other IT staff at peak times for coverage of systems and services.
Lift, move and relocate computer network equipment.
Other duties as assigned. |
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| Skills and Abilities: |
Assists in the design, development, implementation and administration of departmental and campus wide applications and systems.
Assists in making recommendations for the selection of technology solutions to align with business strategies.
Provides basic procedural and technical guidance to functional areas regarding technology usage and management.
Works with other lead workers to facilitate technology needs in their respective areas to support the university function.
Works to stay current on technologies in the field of information technology specifically in higher education.
Attend conferences and report back key findings and initiatives seen amongst other vendors and industries.
Demonstrated commitment, experience and understanding for diversity, equity, and inclusion. |
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| Required Documents: |
- Cover Letter
- Resume
- Unofficial Transcript 1
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| Optional Documents: |
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| Special Instructions to Applicants: |
Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor’s degree in Information Security or related computer degree.
Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript. |
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Initial Application Review Date:
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February 27, 2023 |
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| Open Until Position is Filled?: |
Yes |
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Posting Close Date:
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| EEO Statement: |
Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement. |
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