IT Solution Center Service Desk (Student Position)

Apply now Job no: 496305
Work type: Student Employment - General
Location: Big Rapids, MI 49307
Categories: Student Employment - General

Position Title: IT Solution Center Service Desk  
Location: Big Rapids, MI 49307  
Department:

54- Information Technology Services

 
Advertised Salary: $10.33-$12.00  
Summary of Position: Do you have an interest in IT solutions? If so, this position may be your opportunity to gain further experience and knowledge in the IT field.  
Position Type:    
Position Requirements: *Good customer service
*General understanding of computer hardware/software
 
Essential Duties/Responsibilities: *Assist customers who are experiencing any procedural or operating difficulties with the use of university applications
*Using call tracking software to create work orders
*Provide support for all IT products and services
*Update tickets with appropriate journal entries of activities
 
Number of Positions Available: 1  
Documents Needed to Apply: Resume  
Special Instructions to Applicants:    
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University‚Äôs Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.  

Advertised: Eastern Daylight Time
Applications close: Eastern Daylight Time

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