| Position Title: | Secretary Level 2 |  | 
| Location: | Grand Rapids |  | 
| Department: | 37004 - Pharmacy Practice |  | 
| Advertised Salary: | $18.09 per hour; hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement. |  | 
| Benefits: 
 | Please see the following link for a list of benefits offered with this position. Clerical Tech Association (CTA) |  | 
| FLSA: | Non-Exempt |  | 
| Temporary/Continuing: | Continuing |  | 
| Part-Time/Full-Time: | Full-Time |  | 
| Union Group: | Clerical-Technical Association (MEA-NEA) |  | 
| Term of Position: | 12 Month |  | 
| At Will/Just Cause: | Just Cause |  | 
| Summary of Position: | Working under the general direction of an administrator or faculty member, use judgment to perform a variety of complex administrative office duties. Provide responsible, independent secretarial support requiring interpretation of the policies and procedures in the College of Pharmacy. Primary responsibilities will be supporting the Office of Experiential Education, Pharmacy Practice Department, and general secretarial duties for the GRX facility. Secondary responsibilities will be supporting other members of the clerical and administrative staff at the GRX location. 
 The anticipated start date for this position is November of 2025. However, this is an estimated date and can be revised if needed.
 |  | 
| Position Type: | Staff |  | 
| Required Education: | Satisfactory completion of two years college or equivalent such as military technical training or business/technical school. 
 The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of full-time related work experience equals one year of education.
 |  | 
| Required Work Experience: | Two years full-time secretarial work experience to include advanced bookkeeping, office supervisory responsibility, and public contact where tact and diplomacy are required. Two years part-time is equivalent to one year full-time.
 
 
 |  | 
| Required Licenses and Certifications: |  |  | 
| Physical Demands: | 
Office EnvironmentBendingCarryingReachingSittingTwistingLiftingPulling/PushingRepetitive movementStanding |  | 
| Additional Education/Experiences to be Considered: | Demonstrated history of office experience in an educational setting. 
 Previous experience with oversight of office operations.
 
 Demonstrated history of customer service or student service experience in an educational setting.
 
 Satisfactory completion of two years of college level course work in business, healthcare or other related field.
 
 Previous experience with developing and hosting public events.
 |  | 
| Essential Duties/Responsibilities: | Answer inquiries from a variety of internal and external sources, and provide explanation and interpretation of the policies, practices and procedures of a large department and/or major division. 
 Collect and tabulate complex data from a variety of sources.
 
 Coordinate intra-unit operations, procedures and activities with other secretarial/clerical personnel to maintain consistency in the application of policies and procedures.
 
 Initiate correspondence requiring an understanding of the unit’s activities, policies and procedures.
 
 Input, retrieve, download, merge and output information utilizing a computer to access various software programs and systems.
 
 Produce requested correspondence, reports and other documents utilizing computer software programs such as word processing, spreadsheets, database and file management, including Ferris360, Banner, Word, PowerPoint, Excel, ExamSoft, Canvas and CORE.
 
 Establish and maintain filing and recordkeeping systems.
 
 Assist in coordinating special departmental functions such as meetings, workshops, and seminars by scheduling facilities, preparing agendas, and arranging for services and equipment.
 
 Assist in event planning and being present at the events.
 
 Assist in coordinating activities with other departments.
 
 Regularly deal with sensitive and confidential matters. Maintain the confidentiality of designated information.
 
 Periodic travel to the Big Rapids campus to attend meetings, training, and professional development.
 
 Perform any/all duties as defined in Secretary, Levels I and II position descriptions.
 
 Reports to immediate supervisor.
 
 Cultivate an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty and staff to thrive authentically.
 
 Support, promote, and develop university student enrollment and retention initiatives.
 
 Any other duties assigned within the position classification area.
 |  | 
| Marginal Duties/Responsibilities: | Attend meetings and conferences in absence of supervisor. 
 Provide back-up assistance for other clerical positions.
 |  | 
| Skills and Abilities: | Communicate effectively with students, faculty, staff and visitors in a variety of situations. 
 Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
 
 Operate a variety of office machines and equipment such as computer, facsimile, multi-line telephone, copier and calculator.
 
 Interpret student and faculty problems and direct them to the proper resource.
 
 Perform basic mathematical operations with accuracy.
 
 Plan, organize and make sound judgments and decisions.
 
 Utilize the rules of proper grammar, correct spelling and punctuation, and correct arrangement of information.
 |  | 
| Required Documents: | 
Cover LetterResumeUnofficial Transcript 1 |  | 
| Optional Documents: |  |  | 
| Special Instructions to Applicants: | Unofficial Transcript 1 (REQUIRED): If applicable, applicants must attach a copy of an unofficial transcript of two years of college courses if applicable. If you do not have a college transcript that meets the required education listed, please write a justification explaining how your work experience is equivalent to the required education and attach that justification in lieu of the transcript. 
 Transcript must include institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript (if applicable).
 |  | 
| Initial Application Review Date: 
 | November 17, 2025 |  | 
| Open Until Position is Filled?: | Yes |  | 
| Posting Close Date: 
 |  |  | 
| EEO Statement: | Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement. |  | 
|  | Click here to learn more about working at FSU and KCAD. |  | 
|  |  |  |