Assistant Director of Housing Facilities
Job no: 498348
Position type: Staff
Location: Big Rapids, MI 49307
Division/Equivalent: E - Student Affairs
School/Unit: 62 - Student Services
Department/Office: 62102 - Housing and Residence Life
Categories: Administrative, Staff
| Position Title: | Assistant Director of Housing Facilities | |
| Location: | Big Rapids (Main Campus) | |
| Department: |
62102 - Housing and Residence Life |
|
| Advertised Salary: | $71,025 See Job Summary for details on salary placement. Salary commensurate with education, experience, and other requirements. | |
| Benefits: |
Comprehensive benefits package (health care, vacation, etc.). Please see the following link for a list of benefits offered with this position. |
|
| FLSA: | Exempt | |
| Temporary/Continuing: | Continuing | |
| Part-Time/Full-Time: | Full-Time | |
| Union Group: | N/A | |
| Term of Position: | 12 Month | |
| At Will/Just Cause: | At Will | |
| Summary of Position: | The Assistant Director of Housing Facilities oversees all maintenance, repairs, renovations, and key activities of Housing buildings. This position will coordinate with Facilities Management on departmental needs related to housing facilities, specifically setting priorities, managing assets, and overseeing other facility-related activities. Offers are determined based on a review of the candidate's qualifications, including education, training, experience, and internal pay equity considerations. Placement within the range will generally be based on the following factors: Entry-Range: Candidates who meet the minimum qualifications and core requirements of the position. Mid-Range: Candidates with three or more years of directly related professional experience and demonstrate proficiency in the key responsibilities of the role. Final compensation will be determined based on the candidate's overall qualifications, experience, and alignment with the University's compensation philosophy in consultation with Human Resources. The selected candidate for this position must be authorized to work in the United States at the time of hire without employer assistance or sponsorship now or in the future. The university will not assist with any F-1 EADs, OPT, H1B, etc. |
|
| Position Type: | Staff | |
| Required Education: | Bachelor's Degree | |
| Required Work Experience: | Five years of related work experience. | |
| Required Licenses and Certifications: | ||
| Physical Demands: |
|
|
| Additional Education/Experiences to be Considered: | Master's Degree Experience in project management; experience in developing, implementing and automating workflow processes; experience in higher education or similar industry. |
|
| Essential Duties/Responsibilities: | Lead the residence hall, apartment, and suite system for facility management. Serve as the primary communication channel between HRL and the Facilities Management department for all facility- and grounds-related matters. Process and track all facility maintenance requests, work orders, and purchase orders for housing-related facilities. Submit, review, and track work orders to ensure quality control and cost consistency. Prepare reports regarding work order completion and costs. Be knowledgeable about the Facilities Management work order system tracking, maintenance requests, work orders, and quality control. Review health, safety, and cleanliness issues across all housing facilities, and work with the housing and facilities teams to facilitate corrective action. Conduct regular walking and driving tours of all housing facilities and grounds; facilitate the appropriate action needed to address findings. Work with facilities management and the housing team to ensure buildings are ready for opening, closing, and programmatic needs. Oversee room preparation, common-area repair and cleaning, and room/apartment/suite turnover, including painting, furniture replacement, and maintenance. Provide subject-matter expertise on facility-related topics, including maintenance best practices, safety, and accommodations for halls, suites, and apartments. Manage all key/lock/access control processes within housing, including key ordering, lock changes, key distribution, physical key security, key/access control audits, and communications with university facilities management, the locksmith shop, and university IT. Serve as the functional subject matter expert for the automated access control system. Provide troubleshooting and assist in resolving facility, IT, and related complaints routed through HRL. Prepare feedback for campus partners regarding customer satisfaction and quality of work in a report format each semester. Responsible for ensuring maintenance is performed on all department vehicles and that they remain in working condition through Facilities Management. Maintain an inventory of all housing assets, including vehicles, cell phones, furnishings, and equipment. Maintain a perpetual plan for maintenance, repair, and replacement for all assets. Serve as a member of the HRL leadership team. This responsibility may include responding to escalated calls during evenings and weekends as part of an on-call rotation. This responsibility will include coming to campus as needed for situations such as fire, student health emergencies, and facility emergencies. During major emergencies, all staff may be asked to report to campus. Demonstrate an understanding of working relationships with students, faculty, staff, and community members. Actively train all staff on facility management, including charge slips, responding to facility emergencies, and other facility-specific responses. Serve as a subject matter expert for the security camera system used in the housing buildings Actively create preventative maintenance and long-term plans for housing facilities Help to provide leadership and vision to Housing and Residence Life. Assist with central office management. Pursuant to university policies and procedures, purchase furniture and other items as needed for the Housing department; maintain and order repairs for the games (pool tables, ping-pong tables, etc.) located in all Housing lobbies; and maintain all Housing-controlled accommodation assets. Operates a university or personal vehicle safely while carrying out job responsibilities. Will authorize, pursuant to university policies and procedures, a driving record check, and will meet the driving authorization requirements through the course of employment in a position where you are authorized to drive a vehicle as part of your duties. Carries out responsibilities in accordance with university policies and applicable laws. Responsible for maintaining confidentiality of information pursuant to university policies and/or state or federal laws. Cultivates an environment of belonging that values, respects, supports, and celebrates individual similarities and differences, allowing students, faculty, and staff to thrive authentically. Support, promote, and develop university student enrollment and retention initiatives. Any other duties assigned within the position classification area. |
|
| Marginal Duties/Responsibilities: | Represent the department, unit, and division as a member of University committees as appropriate. Assist with technology updates as needed Deliver posters, game items, and other things to every housing community as needed Maintain key inventory for housing and work with the university locksmiths to ensure compliance with university policies and procedures. Troubleshoot housing items if needed before IT or Facilities can get to it, or if it is a quick fix Help cover the front desk when no students are able to cover Replace broken items (pool cues, ping pong paddles, etc.) when the front desk notifies of a broken item, and keep items in stock for quick replacement Maintain the Housing shared reservation calendar and leadership duty calendar Assist in the recruitment, training, and retention of residence hall professional and student staff. Build a sense of community through programming Help students learn life skills (cleaning, laundry, etc.). |
|
| Skills and Abilities: | Report directly to the Director of Housing and Residence Life. Use effective problem-solving and decision-making skills to find and implement solutions. Ability to multitask, adjust to multiple demands, shift priorities, and handle unexpected events. Acceptance of new ideas and approaches to work. Support the teaching and learning process; actively work to create and support a student-centered environment. Provide flexible, responsive, and high-quality service to all students, staff, and community members, and continually improve current practices and procedures. Accept responsibility and ownership for decisions, actions, and outcomes. Use effective oral, written, and electronic communication skills that promote positive relationships and results. Consistently working outside of normal business hours Respond in a timely manner to students and student staff members when contacted via e-mail, calls, texts, and other forms of communication Demonstrated successful experience working directly with people from diverse backgrounds, including cultural, educational, socioeconomic, and life experiences. |
|
| Required Documents: |
|
|
| Optional Documents: | Unofficial Transcript 2 | |
| Special Instructions to Applicants: | Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of an unofficial transcript of their bachelor's degree. Transcripts must include the institution name, the applicant's name, the date the degree was attained, and the degree awarded. Finalists will be required to submit an official transcript. Unofficial Transcript 2 (OPTIONAL): Applicants who have attained a Master’s degree please attach a copy of unofficial transcript. Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript |
|
| Initial Application Review Date: |
November 2, 2026 | |
| Open Until Position is Filled?: | Yes | |
| Posting Close Date: |
||
| EEO Statement: | Ferris State University, an Equal Opportunity employer, is committed to cultivating an environment of belonging that values, respects, supports, and celebrates individual similarities and differences within its community, allowing students, faculty, and staff to thrive authentically. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement. | |
| Click here to learn more about working at FSU. | ||
Advertised: Eastern Daylight Time
Application close:
Apply now