Director of Metro Detroit Operations

Apply now Job no: 495587
Work type: Staff
Location: Multiple Locations
Categories: Administrative

Position Title: Director of Metro Detroit Operations  
Location: Metro Detroit  

41200 - EIO Metro Detroit Admin

Advertised Salary: $77,000 - $85,000. Salary commensurate with education, experiences, and other requirements. Comprehensive benefit package (health care, vacation, etc.)  
FLSA: Exempt  
Temporary/Continuing:  Temporary  
Part-Time/Full-Time: Full-Time  
Union Group: N/A  
Term of Position: 12 Month  
At Will/Just Cause: At Will  
Summary of Position: The Director of Metro Detroit Operations provides administrative leadership for the Extended and International Operations (EIO) activities in Wayne, Oakland, and Macomb, Michigan counties, including partner locations in the region. Responsible for the region's undergraduate and graduate credit degree programming and building relationships with the region's community colleges, businesses, associations, and chamber groups. Responsible for ensuring that the off-campus locations meet the needs of its students, faculty, and staff. Work with academic colleges to support faculty recruitment and are responsible for selecting, training, supervising, and mentoring individuals reporting to the position to deliver quality programming and positive student learning experiences. Collaborate with academic and administrative units to achieve strategic planning goals and identify and implement new programs and delivery sites. It may also be required as a resource in the area for non-credit activities. This position involves significant travel to various regional locations, including meetings, events, and other activities related to off-campus operations.

This is a three-year temporary position that may be renewable. The anticipated start date for this position is October 2023. However, this is an estimated date and can be revised if needed.
Position Type: Staff  
Required Education: Master’s degree in business, education, or a related field.

The requirements listed represent the required knowledge, skill, and/or ability. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of full-time related work experience equals one year of education. Two years part-time is equivalent to one year full-time.
Required Work Experience: Five years of successful, full-time work experience with educational outreach activities in higher education and/or business and industry settings are required. Experience in supervision and strategic planning.  
Required Licenses and Certifications:    
Physical Demands:
  • Office Environment
  • Carrying
  • Moving
  • Sitting
  • Driving
  • Lifting
  • Standing
Additional Education/Experiences to be Considered: • Professional work background in higher education administration or teaching preferred.
• Experience building collaborative relationships resulting in new program development and excellent customer satisfaction.
• A doctorate degree with a professional work background in higher education administration and teaching is preferred.
• Experience as a team leader/project manager and demonstrated skill in using and implementing social networking applications to recruit and enroll students in higher education settings.
Essential Duties/Responsibilities: • Serve as the primary, first-line leader of the regional delivery unit and sets the direction for credit programming, student recruitment and retention, and operations.
• Actively represent the University within the region and act as the liaison with businesses, colleges, chamber organizations, and community organizations, building positive relationships to support and grow area programs.
• Plan and schedule course offerings with input from University departments, faculty/advisors, and deans.
• Assist with registration, faculty hiring, student complaint resolution, and other daily activities of EIO offices.
• Collaborate with college advisors, counselors, faculty, department heads, and deans to support current programs and identify new potential program areas.
• Assist with local market research and competitive analysis.
• Conduct supervisory responsibilities for those directly or indirectly reporting to the director following University policies and applicable laws, including training and development, performance evaluations, and monitoring non-salaried employees' hours.
• Collaborate with EIO team and various University departments for the successful offering of Ferris programs.
• Responsible for the implementation of new programs and delivery sites.
• Make recommendations for initiatives to expand operations and recommends new program areas for the region.
• Address administrative issues related to faculty and staff performance in the region in conjunction with the appropriate department head.
• Ensure compliance with University policies and applicable laws.
• Responsible for maintaining the confidentiality of designated information.
• Demonstrate understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff, and community members.
• Any other duties assigned within the position classification area.
Marginal Duties/Responsibilities: • Attend workshops, seminars, and conferences related to areas of responsibility.
• Serve and chair various university and community committees.
Skills and Abilities: • Demonstrate expertise in strategic planning and assessment practices.
• Demonstrate excellent writing, public speaking, and presentation skills.
• Demonstrate project management skills and the ability to adhere to deadlines.
• Demonstrate skills in relationship building and communication.
• Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
• Function in a fast-paced, multi-task environment.
• Handle confidential material with discretion.
• Utilize the rules of proper grammar, correct spelling and punctuation, and correct arrangement of information.
• Demonstrated commitment, experience, and understanding of diversity, equity, and inclusion.
Required Documents:
  • Cover Letter
  • Resume
  • Unofficial Transcript 1
Optional Documents:    
Special Instructions to Applicants: Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of an unofficial transcript of master’s degree, if applicable. If you do not have a transcript, please write a justification explaining how your work experience is equivalent to the required education and attach that justification in lieu of the transcript.

Transcript must include: Institution name, applicant name, date of degree attained, and degree awarded. Finalist will be required to submit an official transcript (if applicable).
Initial Application Review Date:
September 25th, 2023  
Open Until Position is Filled?: True  
Posting Close Date:
EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.  

Advertised: Eastern Daylight Time
Applications close:

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